Directory Update Technical Notes

On this page, you will find our knowledge base of problems and solutions.

1. Installing Directory Update and SharePoint on the same virtual server
    
2. Updating evaluation version to licensed version
    
3. Special characters in drop-down lists (i.e. < (less than), > (greater than), & (ampersand))
    
4. General access denied error when updating some user accounts
    
5. v1.1 Release Notes - Please read before installing
    
6. v1.2 Release Notes - Please read if upgrading!
    
7. Update your domain controller, service account, and license key settings
    
8. Runtime Error - Server Error in '/DirectoryUpdate' Application
    
9. The Page Cannot Be Found error
    
10. Some fields appear in yellow or another color for some user
     
11. Regular expression (REGEX) telephone number format validation samples for Directory Update v1.3
     
12.  Server Error in '/DirectoryUpdate' Application - Insufficient permissions to .NET Temporary files
     
13. Internet Explorer crashes with AppName: iexplore.exe and ModName: jscript.dll
     
14. Logon failure: unknown user name or bad password after use logs on
     
15. Specified path '/LM/W3SVC/1/ROOT/DirectoryUpdate' is unavailable message during setup