Page Note Found
Problem: Immediately after installing Directory Update v1.2 or
later, you direct your web browser to the
http://SERVER/directoryupdate URL and you receive the following message
rather than the logon screen:
The page cannot be found
The page you are looking for might have been removed, had
its name changed, or is temporarily unavailable.
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Please try the following:
Make sure that the Web site address displayed in the address bar of your browser
is spelled and formatted correctly. If you reached this page by clicking a link,
contact the Web site administrator to alert them that the link is incorrectly
formatted. Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS).
This is a pretty typical error when using the Internet. However, when
pointing to a page that you KNOW is there, this should not be popping up.
The first reason that this might be happening is that you are just using the
wrong URL. Confirm that the server portion of the URL is correct, such as
http://intranet.company.local.
The default virtual directory is /DirectoryUpdate, but you might have changed
this during installation. Note also that when using Internet Information
Server, URLs are NOT case sensitive. We just put in initial caps for
readability.
There is another reason this may be happening. Even if the
Microsoft .NET Framework v2.0 is installed, it might be disabled in the IIS
Web Service Extensions. Here is how you should check:
-
Open up Internet Information Services (IIS) Manager console
on the web server on which Directory Update is installed.
-
Navigate to the Web Services Extensions container and
confirm in the right pane that ASP.NET v2.0.50727 is Allowed.

-
If it is not allowed, then highlight it and click the Allow
button
-
You may need to run iisreset at the command prompt to
recycle all the IIS components.
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